Chaitanya Kumar Murikipudi

Improved user retention by 8% for 2M+ users by addressing drop-off challenges through data-driven design.

Streamlined design delivery for 20+ monthly requests, tackling design inconsistencies and boosting on-time delivery to 98%.

Identified onboarding challenges through analysis of 6 user interviews, resulting in a 13.6% increase in completion rates and improved retention.

Unified inconsistent design quality by leading 3 workshops, boosting AI adoption and improving team efficiency.

Redesigned the downgrade journey to tackle a 91.6% drop-off challenge, boosting weekly revenue by £1,460.

Structured 3 successful projects using user-centred design principles, prototyping, and usability testing, resulting in 16% increase in user satisfaction and drove business growth.

Streamlined project handoffs under tight deadlines, achieving a 10% reduction in timelines while ensuring quality.

Executed Mixpanel and GA to track user behavior, providing insights that increased feature engagement by 20% and informed future product iterations.

Resolved checkout issues through A/B testing, achieving a 12% drop in abandonment and boosting revenue.

Directed a team of 4 designers to deliver over 12 projects on time, achieving a 92% client satisfaction rate.

Developed design strategies for Fintech and eCommerce projects across 11 cross-functional teams, achieving 89% client satisfaction and 23% increase in efficiency working under marketing and product teams.

Facilitated 4 discovery workshops to inform design decisions, resolving design ambiguity and driving a 25% increase in feature adoption.

Reduced friction points in onboarding to increase sign-up completion by 10%, driving efficiency in user acquisition.

Implemented governance for the design system, ensuring 100% adoption across teams and reducing UI inconsistencies, leading to a more cohesive product experience.

Streamlined cross-continental collaboration with 3 teams, achieving 94% on-time delivery rate and 85% satisfaction.